Halo Blonde

ORDER PROCESSING & SHIPPING POLICY

ORDERS ARE PROCESSED WITHIN 48 BUSINESS HOURS FROM THE TIME OF ORDER. PROCESSING TIME DOES NOT INCLUDE SHIPPING TIME.

ONCE AN ORDER IS SHIPPED, MUSE74 IS NOT RESPONSIBLE FOR CARRIER DELAYS, WEATHER DISRUPTIONS, OR INCORRECT ADDRESSES PROVIDED BY THE CUSTOMER. TRACKING INFORMATION WILL BE SENT ONCE THE ORDER SHIPS.

ADDRESS ACCURACY

CUSTOMERS ARE RESPONSIBLE FOR ENTERING THE CORRECT SHIPPING ADDRESS. ORDERS SHIPPED TO INCORRECT ADDRESSES DUE TO CUSTOMER ERROR WILL NOT BE REPLACED OR REFUNDED.

SIGNATURE CONFIRMATION & DELIVERY

• SIGNATURE CONFIRMATION MAY BE REQUIRED FOR HIGH-VALUE ORDERS.
• ONCE TRACKING SHOWS “DELIVERED,” RESPONSIBILITY TRANSFERS TO THE CUSTOMER.
• CLAIMS FOR LOST OR STOLEN PACKAGES MUST BE FILED WITH THE CARRIER.

REFUND, RETURN & EXCHANGE POLICY

DUE TO HYGIENE AND QUALITY CONTROL STANDARDS: ALL SALES ARE FINAL.

WE DO NOT ACCEPT RETURNS, REFUNDS, OR EXCHANGES ON:

• HAIR EXTENSIONS
• WIGS
• CUSTOM PRODUCTS
• DIGITAL PRODUCTS
• EDUCATIONAL SERVICES OR CLASSES

EXCEPTIONS

REFUNDS OR REPLACEMENTS WILL ONLY BE CONSIDERED IF:

• THE WRONG ITEM WAS SHIPPED BY MUSE74
• THE PRODUCT ARRIVES SEVERELY DAMAGED OR DEFECTIVE

CLAIMS MUST BE SUBMITTED WITHIN 48 HOURS OF DELIVERY WITH:

• CLEAR PHOTOS
• ORIGINAL PACKAGING
• UNALTERED PRODUCT (NOT INSTALLED, WASHED, CUT, OR COLORED)

FAILURE TO MEET THESE REQUIREMENTS VOIDS ELIGIBILITY.